PRIVACY POLICY

This Privacy Policy applies to the Lumen VPN: Secure&Safe mobile application (hereinafter referred to as the "Application"), provided by the Service Provider (hereinafter referred to as the "Service Provider").

1. Information Collection and Use

When you download and install the Application, certain data is collected. This may include:

The Application does not gather location information from your device.

The Application does not use AI technologies to process data or enable features.

The Service Provider may use your provided details to send service updates or promotional content.

To improve your experience, the Service Provider may request personally identifiable data, stored and processed as described herein.

2. Third Party Access

Only aggregated, non-identifiable data is periodically shared with third-party services for improvement purposes. The Service Provider may share data as described in this statement.

The Application incorporates third-party services with their own Privacy Policies:

Disclosure of information may occur:

3. Opt-Out Rights

You may stop data collection by uninstalling the Application via device settings or the app store.

4. Data Retention Policy

User-provided data is kept during use and for a reasonable period. Deletion requests can be sent to wangzili159@gmail.com.

5. Children

The Service Provider does not knowingly collect data from children under 13. If such data is discovered, it will be deleted. Parents or guardians may contact wangzili159@gmail.com.

6. Security

The Service Provider implements safeguards to protect your data.

7. Changes

This Privacy Policy may be revised. Updates will be posted here. Continued use indicates acceptance.

This privacy policy is effective as of 2026-07-06.

8. Your Consent

By using the Application, you consent to this Privacy Policy.

9. Contact Us

For privacy questions or concerns, contact the Service Provider at wangzili159@gmail.com.